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Navigating Social Media

Employees need to understand the risks

Perhaps you already have your social media mavens—employees trained to handle the company's social media pages—and you're already managing the legal and regulatory issues with those pages.

But what about your general employee population? —They're using social media all the time, both at work and at home:

  • Do they ever mention your company, your products, their own work?
  • Do they understand how your company's policies apply to social media, the constraints on what they may post?
  • Do they understand the risks?
  • What guidelines do they need?

New eLearning program
Navigating Social Media is a new eLearning program that promotes caution and careful thought among your employees. Citing recent incidents involving employee postings on the Internet, this program emphasizes to employees the risks inherent in discussing in social media the company, its products, or their own work. In the process, the program—

  • dispels illusions about the impermanence, privacy, or anonymity of such postings;
  • catalogues the principal policy concerns and business risks;
  • gives employees ten specific guidelines for steering clear of trouble.
  What guidelines do your employees need for social media?

A version to suit your needs
The program comes in multiple versions:

  • Good Documents supplement. For employees who have already received our Good Documents training, we have a version designed to reinforce the writing practices and document-management principles presented in the program.
  • Standalone version. Your employees haven't had Good Documents training? —No problem! This version works as a standalone program on social media.
  • Customization. Need customized content? —No problem! We can tailor a version to meet your needs.
Excerpt from Navigating Social Media

Next steps

Download course information on Navigating Social Media



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