Writing has never been more important.
We spend more than a third of each day simply composing/responding to email—and that's not all: we write plans, proposals, reports, policies, instructions. We write web pages, FAQs, social media profiles. We blog. We tweet. Some of us even yammer.
Each week seems to bring a new writing medium, with new challenges for—
- Professionalism. No matter what the medium, employee writing represents the entire company—and has never been more on display.
- Ability to keep pace. Writing skills, tools, and processes have become a moving target—and have never been in greater demand.
- Ability to manage our records. We're all awash in a sea of documents, and we spend increasing amounts of time on simple tasks like record retrieval.
- Legal exposure. Document-related risk has exploded—often because we commit to writing half-baked thoughts. Documents now play a starring role in public relations mishaps, litigation, and regulatory investigations.
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Solutions to critical writing functions
We're writing consultants, and for your company, we can help improve:
- Writing skills. Whether your employees are writing reports, web pages, or just email, we have tools and programs we
can adapt to your precise needs.
- Writing products. If your company's services include published reports, articles, manuals, or the like, we can help. We have long experience with developing professional-grade writing tools and templates to enhance your writers' ability to deliver highly readable, high-impact products faster and with less struggle.
- Writing processes. We understand writing as a business process, and we know how to re-invent writing functions, train to new methods and standards, and manage the change process.
- Writing training—development, design, & customization. Our off-the-shelf programs are of unsurpassed quality, and when necessary, we can create entirely new programs or customize an existing program to your exact requirements.
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Extensive experience
We have long experience with the following challenges:
- writing to customers—both letters and email;
- writing for leaders—the writing challenges specific to managers, directors, and VPs;
- user-friendly documentation—effective policies, procedures, instructions, and help screens;
- writing fundamentals—grammar, usage, punctuation, and style;
- writing reports for publication—tools and training for the entire process, from conception through drafting, editing, and publication.
Industry experience
Among the industries we have served:
- pharmaceuticals
- health plans
- publishing
- banking & financial services
- information technology
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